Welcome to Our Full Value Contact Center

Experts on approaching the U.S. Hispanic cultured consumer.

Convert More Calls to Sales !!

Call Us Now At 1 (305) 529-3805

We Know how to Turn Leads Into Sales !!!

We can help you grow your business beyond your expectations.

With more than 15 years communicating with millions of U.S. Hispanic customers,

We Know how to Turn Leads into Sales!

Who is Full Value?

vaughn-stock2Call Center company helping sales-oriented companies do business on the phone.

Experienced in Direct Response, NonProfit/Charity, eCommerce – call center services in Inbound, Outbound,
Customer Service and Lead Generation, truly an array channel of communication.

  • Founded in 2001 in Miami
  • With more then 15 years marketing to the U.S Hispanic cultured consumer, Full Value is
    where the experts in leading companies go to for customer maximization.
  • Revenues in 2017 >15m$, business profitable and growth rate 2.5x p.a. >15 customers in >5
    countries.

The Full Value Difference

Key product, the Full Value call center, handles >0.5 million calls and >250,000 deals made on the phone EACH MONTH.

All development done internally, development team sits in Miami, United States.

Local sales & support offices in 5 countries (United States, Peru, Dominican Republic, Venezuela, Colombia), other Latin America markets supported remotely

WE KNOW HOW TO NEGOTIATE AND SELL

Full Value is not another “call center provider”. We have learned to help companies do business on the phone, both inbound and outbound.

WE HAVE OUR OWN TECHNOLOGY

Operating on our own Technology allows for Set-ups, Reporting, Script Modifications, Live Recordings and
System Synchronizations to be seamlessly for our clients.

MAKING SURE YOUR CALLERS GET THE RIGHT AGENT

We can assign skills to each agent based on criteria such as language fluency, product knowledge, or even across campaigns.

Our Typical Customer Organizations

Lead generation & Inside sales units

  • Internal & service providers
  • B2B
  • Inbound & Outbound projects

Call Center & Telemarketing org’s

  • Internal & service providers
  • B2B & B2C
  • Inbound & Outbound projects

Outsourcers

  • Product owners working with service providers
  • B2B & B2C
  • Inbound & Outbound projects

Experts in the U.S. Hispanic and Spanish Language market

vaughn-stock4When your customers call, they want to engage on a personal level and communicate in their native language. By connecting with customers and building a trusting relationship.
Native Spanish speakers- 70% of the U.S. Hispanic population is from Mexico, so our agents mirror the caller to make them feel more comfortable.

We Help You:

  • Higher close rates and average order values for direct response and digital marketers
  • Higher customer satisfaction scores and “save the sale” rates for our customer service clients
  • Highly educated, motivated, and trainable call center staff
  • And More!

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